The Smith Business Insight Podcast

Episode 22: AI Reality Check: The AI Colleague

November 14th, 2023  |  Season 4  |  38 mins

ai, hr, jobs, smith business, smith insight

Say hello to the newest member of your team: Cathy Cobot. And goodbye to predictable team dynamics

Episode 21: AI Reality Check: Legal Disruptors

November 14th, 2023  |  Season 4  |  26 mins 21 secs

ai, legal, smith business, smith insight

AI has the potential to take over almost half of the work in law firms and to give individuals and small businesses easier and less expensive access to pricey legal services

Episode 20: AI Reality Check: Marketing Unbound

November 14th, 2023  |  Season 4  |  32 mins 36 secs

ai, marketing, smith business, smith insight

Generative AI is getting so good that the human touch in marketing may be a thing of the past

Episode 19: AI Reality Check: AI-Powered HR

November 14th, 2023  |  Season 4  |  30 mins 44 secs

ai, hr, smith business, smith insight

From recruitment to retention, next-generation platforms promise to streamline humdrum workplace functions and enhance employee experience

Episode 18: AI Reality Check: Battling Bias

November 14th, 2023  |  Season 4  |  33 mins 42 secs

ai, responsible ai, smith business, smith insight

Algorithms hobbled by human biases are playing havoc with people’s lives. How do we best respond to the challenge?

Episode 17: AI Reality Check: Welcome to the Age of AI

November 14th, 2023  |  Season 4  |  28 mins 55 secs

ai, smith business, smith insight

Take a tour inside the big tent of artificial intelligence to learn which applications are starring, which are not ready for prime time and whether any are worth trusting

Episode 16: BRAVE NEW WORKPLACE: Looming Issues

May 15th, 2023  |  Season 3  |  26 mins 27 secs

Robot bosses? Random safety checks at your home office? We may be careening into the unknown, but the workplace of the future will be guided by familiar human needs

Episode 15: BRAVE NEW WORKPLACE: Meaning

May 4th, 2023  |  Season 3  |  32 mins 52 secs

brave new workplace, business education, business ideas, business school, hr, hybrid teams, hybrid workplace, julian barling, managing teams, queen's university, remote, smith school of business, team management, virtual teams, virtual work

Engaging work and the chance to help others — not money or self-interest — are the ultimate job motivators. Someone forgot to tell the boss

Episode 14: BRAVE NEW WORKPLACE: Autonomy

May 1st, 2023  |  Season 3  |  27 mins 25 secs

brave new workplace, business education, business ideas, business school, hr, hybrid teams, hybrid workplace, julian barling, managing teams, queen's university, remote, smith school of business, team management, teams, virtual teams, virtual work

Members of the organizational elite expect to have a major say in how and where they do their own jobs. What will it take for them to get over their need to micromanage others?

Episode 13: BRAVE NEW WORKPLACE: Safety

April 19th, 2023  |  Season 3  |  32 mins 52 secs

The fallout from Covid has changed how we talk about the management of workplace health and safety

Episode 12: BRAVE NEW WORKPLACE: Leadership

April 19th, 2023  |  Season 3  |  31 mins 38 secs

A look behind the hero’s cape reveals the secrets guiding great leaders and the shortcomings of wannabes

TEAMS Work: Innovating Teams

December 2nd, 2022  |  Season 2  |  23 mins 34 secs

business education, business ideas, business school, creative thinking, hr, innovation, managing teams, nusa fain, queen's university, smith school of business, team management, team voice, teams, teamwork, workplace

Innovation teams have jumped from tech firms to general organizations that need to find creative responses to rapid-fire change. What makes them special?

TEAMS Work: Building High EQ Teams

November 16th, 2022  |  Season 2  |  36 mins 26 secs

eq, teams, teamwork

We know how important it is for people to have emotional intelligence to thrive in the workplace. The same goes for teams. Here’s a road map to build team-wide EQ

TEAMS Work: Secrets of Knowledge-Hungry Teams

November 2nd, 2022  |  Season 2  |  39 mins 4 secs

hr, knowledge sharing, team management

Much as we like to think that sharing knowledge is normal team behaviour, the reality is that we often struggle to find that key piece of information a co-worker is overlooking or hiding. Same goes for getting worthwhile feedback. People seem too busy or shy or skittish to offer advice that would improve a team member’s performance. This episode shows you how to release the knowledge dam.

TEAMS Work: Aligning Diverse Voices

October 17th, 2022  |  Season 2  |  33 mins 7 secs

diverse teams, diversity, edii, team management, team voice, team work, teams

Most people support greater diversity in the workplace. But making that a reality is no simple matter. How do team leaders align diverse voices? And how can a diverse mindset be cultivated, whether or not you’re in charge?

TEAMS Work: Managing Boundary-Busting Teams

October 17th, 2022  |  Season 2  |  31 mins 38 secs

business education, business ideas, business school, hr, hybrid teams, hybrid workplace, jana raver, managing teams, queen's university, remote, smith school of business, team management, virtual teams, virtual work

Managing hybrid teams, where some of us are in person and others at home, takes a special kind of finesse. How do we build teams that make the most of being hybrid, and how do we keep pulling in the same direction… even when we’re not in the same space?