The Smith Business Insight Podcast

Fresh ideas from Smith School of Business at Queen’s Universit

About the show

Tune in for a different take on business, with professors, researchers and experts from Smith School of Business. Understand the rapidly evolving corporate world, stay ahead of the curve, and navigate a landscape that is no longer defined by the balance sheet alone.

Episodes

  • Episode 22: AI Reality Check: The AI Colleague

    November 14th, 2023  |  Season 4  |  38 mins
    ai, hr, jobs, smith business, smith insight

    Say hello to the newest member of your team: Cathy Cobot. And goodbye to predictable team dynamics

  • Episode 21: AI Reality Check: Legal Disruptors

    November 14th, 2023  |  Season 4  |  26 mins 21 secs
    ai, legal, smith business, smith insight

    AI has the potential to take over almost half of the work in law firms and to give individuals and small businesses easier and less expensive access to pricey legal services

  • Episode 20: AI Reality Check: Marketing Unbound

    November 14th, 2023  |  Season 4  |  32 mins 36 secs
    ai, marketing, smith business, smith insight

    Generative AI is getting so good that the human touch in marketing may be a thing of the past

  • Episode 19: AI Reality Check: AI-Powered HR

    November 14th, 2023  |  Season 4  |  30 mins 44 secs
    ai, hr, smith business, smith insight

    From recruitment to retention, next-generation platforms promise to streamline humdrum workplace functions and enhance employee experience

  • Episode 18: AI Reality Check: Battling Bias

    November 14th, 2023  |  Season 4  |  33 mins 42 secs
    ai, responsible ai, smith business, smith insight

    Algorithms hobbled by human biases are playing havoc with people’s lives. How do we best respond to the challenge?

  • Episode 17: AI Reality Check: Welcome to the Age of AI

    November 14th, 2023  |  Season 4  |  28 mins 55 secs
    ai, smith business, smith insight

    Take a tour inside the big tent of artificial intelligence to learn which applications are starring, which are not ready for prime time and whether any are worth trusting

  • Episode 16: BRAVE NEW WORKPLACE: Looming Issues

    May 15th, 2023  |  Season 3  |  26 mins 27 secs

    Robot bosses? Random safety checks at your home office? We may be careening into the unknown, but the workplace of the future will be guided by familiar human needs

  • Episode 15: BRAVE NEW WORKPLACE: Meaning

    May 4th, 2023  |  Season 3  |  32 mins 52 secs
    brave new workplace, business education, business ideas, business school, hr, hybrid teams, hybrid workplace, julian barling, managing teams, queen's university, remote, smith school of business, team management, virtual teams, virtual work

    Engaging work and the chance to help others — not money or self-interest — are the ultimate job motivators. Someone forgot to tell the boss

  • Episode 14: BRAVE NEW WORKPLACE: Autonomy

    May 1st, 2023  |  Season 3  |  27 mins 25 secs
    brave new workplace, business education, business ideas, business school, hr, hybrid teams, hybrid workplace, julian barling, managing teams, queen's university, remote, smith school of business, team management, teams, virtual teams, virtual work

    Members of the organizational elite expect to have a major say in how and where they do their own jobs. What will it take for them to get over their need to micromanage others?

  • Episode 13: BRAVE NEW WORKPLACE: Safety

    April 19th, 2023  |  Season 3  |  32 mins 52 secs

    The fallout from Covid has changed how we talk about the management of workplace health and safety

  • Episode 12: BRAVE NEW WORKPLACE: Leadership

    April 19th, 2023  |  Season 3  |  31 mins 38 secs

    A look behind the hero’s cape reveals the secrets guiding great leaders and the shortcomings of wannabes

  • TEAMS Work: Innovating Teams

    December 2nd, 2022  |  Season 2  |  23 mins 34 secs
    business education, business ideas, business school, creative thinking, hr, innovation, managing teams, nusa fain, queen's university, smith school of business, team management, team voice, teams, teamwork, workplace

    Innovation teams have jumped from tech firms to general organizations that need to find creative responses to rapid-fire change. What makes them special?

  • TEAMS Work: Building High EQ Teams

    November 16th, 2022  |  Season 2  |  36 mins 26 secs
    eq, teams, teamwork

    We know how important it is for people to have emotional intelligence to thrive in the workplace. The same goes for teams. Here’s a road map to build team-wide EQ

  • TEAMS Work: Secrets of Knowledge-Hungry Teams

    November 2nd, 2022  |  Season 2  |  39 mins 4 secs
    hr, knowledge sharing, team management

    Much as we like to think that sharing knowledge is normal team behaviour, the reality is that we often struggle to find that key piece of information a co-worker is overlooking or hiding. Same goes for getting worthwhile feedback. People seem too busy or shy or skittish to offer advice that would improve a team member’s performance. This episode shows you how to release the knowledge dam.

  • TEAMS Work: Aligning Diverse Voices

    October 17th, 2022  |  Season 2  |  33 mins 7 secs
    diverse teams, diversity, edii, team management, team voice, team work, teams

    Most people support greater diversity in the workplace. But making that a reality is no simple matter. How do team leaders align diverse voices? And how can a diverse mindset be cultivated, whether or not you’re in charge?

  • TEAMS Work: Managing Boundary-Busting Teams

    October 17th, 2022  |  Season 2  |  31 mins 38 secs
    business education, business ideas, business school, hr, hybrid teams, hybrid workplace, jana raver, managing teams, queen's university, remote, smith school of business, team management, virtual teams, virtual work

    Managing hybrid teams, where some of us are in person and others at home, takes a special kind of finesse. How do we build teams that make the most of being hybrid, and how do we keep pulling in the same direction… even when we’re not in the same space?